Job Purpose:
In charge of all Tablets in a prison environment.
Labor Category: Administrator
Minimum/General Experience: Technical Education, training, or related experience to perform well defined structured technical tasks with minimal guidance. Must have the ability to plan and organize daily activities on assigned projects. Basic knowledge of computers. Ability to learn installation and maintenance of telephone equipment, cabling and related documentation. Preferred experience with direct customer contact. Good interpersonal skills.
Functional Responsibility: Install Tablets and equipment as outlined on job drawings, prints, material list, and/or Scope of Work on assigned projects, as directed by the Lead Technician or Supervisor. Diagnose, and adjust Tablet equipment and ancillary equipment to ensure optimal performance and minimal down time. Primary back up to System Administrator.
Ensure personal times sheets, vouchers, advance request, and other administrative documents are processed as required. Promote an atmosphere on each project of teamwork and quality services to our customer. Maintain safety and security standards at all times on assigned projects. Respond to any customer concern or questions or direct them to the Lead Technician, Supervisor or customer project manager for an appropriate response.
Minimum Education: One to two years of administrative and technical education, training, or related experience to work alongside in a correctional facility environment. Drivers licensed and vehicle is required for this position.
* Must be able to pass a complete background check by PADOC.
* Must be able to comply with the City of Philadelphia’s Covid Vaccination requirements.
| Salary USD $43,000 – $48,000 Per Year Job Status Full Time |
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