Job Opportunity

Installation, Maintenance and Support

Job Purpose:
Establishes communications systems by installing servicing telephone systems and equipment in a prison environment.

Labor Category: Service Technician 

Minimum/General Experience: Technical Education, training, or related experience to perform well defined structured technical tasks with minimal guidance. Must have the ability to plan and organize daily activities on assigned projects. Experience outside plant or premise wiring installation with some knowledge of job drawings, sketches, prints, and other project documentation. Familiar with installation and maintenance of telephony equipment, cabling and related documentation. Preferred experience with direct customer contact. Good interpersonal skills. 

Functional Responsibility: Install wired services and equipment as outlined on job drawings, prints, material list, and/or Scope of Work on assigned projects, as directed by the Lead Technician or Supervisor. Diagnose, repair and adjust telephone equipment and ancillary equipment to ensure optimal performance and minimal down time. Pull, terminate and test cable as necessary. Primary back up to System Administrator.  

Ensure personal times sheets, vouchers, advance request, and other administrative documents are processed as required. Promote an atmosphere on each project of teamwork and quality services to our customer. Maintain safety and security standards at all times on assigned projects. Respond to any customer concern or questions or direct them to the Lead Technician, Supervisor or customer project manager for an appropriate response.
Minimum Education: One to three years of technical education, training, or related experience to perform installation, testing and maintenance of inside premise wiring, telephony equipment and all other related cabling. Working knowledge of test equipment i.e. TBIRD, VOM, Sidekick, CAT5 Cable tester etc. 

* Must be able to pass a complete background check by PADOC.

* Must be able to comply with the City of Philadelphia’s Covid Vaccination requirements.


Salary USD $42,000 – $46,000 Per Year
Job Status Full Time

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